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Help Us Serve You Better

We genuinely appreciate your decision to donate your used items to Goodwill. We pride ourselves on quality customer service, and our goal is to make your experience as easy and pleasant as possible. Please take a minute to let us know how we’re doing. Many of our ongoing upgrades begin with comments from supporters like you. 

  1. Did the Customer Service Representative greet you at your automobile?

  2. Was the Customer Service Representative smiling and friendly?

  3. Did he/she unload the donations from your vehicle?

  4. Did he/she offer you a receipt?

  5. Did he/she thank you for donating?

  6. Rate your customer service experience on a scale of 1 (poor) to 4 (excellent)