Meet our Chief Human Resources Officer, Lisa Smith

Transforming strategy into results and leading change management initiatives for a culture of high performance, quality, and excellence are cornerstones of Lisa Smith’s career. She has a proven track record of understanding key business drivers, cultivating relationships, and building consensus for organizational improvement. As the Chief Human Resources Officer for Goodwill Industries of North Florida, she sets the strategic direction for promoting a positive and inclusive work environment that will enable all individuals to maximize their potential, performance, and effectiveness. She has more than 20 years of leadership and management experience with increasing scope and responsibility. Lisa has received numerous awards for outstanding performance which reflect her commitment to creating cultures of excellence.

Inspirational Quote: “I love Goodwill because our mission and our focus are very clear – help people with barriers to employment find jobs. Period. All of our efforts are guided by this principle. This guiding principle also helps to transform our communities’ one person, one conversation, and one job at a time.”